What you can do to encourage positive sports parents
There are a number of ways you can encourage parent and carer involvement in a way that benefits their child, as well as your club or activity.
Supporting parents to engage with their child's sport
These are just some ways you can get parents and carers involved:
- develop genuine relationships with parents by sharing your sport's ethos, rules and expectations, educating them around the systems in their child’s sport, such as club goals and realistic expectations for their child and letting them know who to contact for information, feedback and offers of support.
- communicate clear expectations of parent behaviour (including online behaviour), which they are required to agree to using, for example, a parents’ code of conduct and make sure all parents know the process for raising and reporting any concern, worries or complaints.
- offer a range of ways for parents to stay up-to-date about your club or activity, including induction information, meetings, workshops, digital messaging, leaflets, posters and newsletters. Make sure they understand how and when they can get in contact with you.
- make time for parents and avoid rushed conversations, learn about them and find ways they can contribute using their interests or skills.
- share your coaching values and philosophy so they can better understand where you're coming from when you make decisions.
Every year we run a Keep Your Child Safe In Sport campaign aimed at shining a light on the importance of parents and carers' role in youth sport and the positive impact this can have. Each year hundreds of sports get involved and it's a great way to share important messages with your parents and show you value their involvement in your sport.
The next campaign focus week is 17-23 May 2027.
Note: there are no requirements for how much time or energy a coach must commit to communicating with parents, and while engagement with parents is recommended, coaches also need time off and time dedicated to delivery. It’s just as important for sports to implement boundaries and help manage parents’ expectations.
Parent and carer sport workshops and videos
You can use this presentation for parents in sport, as part of a face-to-face session with parents to show them how they can be a positive influence on their child's involvement in sport. Feel free to adapt it for your own use.
Meeting with parents and showing this presentation or having a more informal chat can help parents feel valued and involved in their child's sport and helps parents to support their child.
You can also share our videos for sport parents, which offer parents inspiring stories and research-backed advice to help them navigate the world of being a sport parent.
How to address challenging parental behaviour
On the rare occasions you may face situations where you need to deal more directly with problematic parental behaviour, we’ve developed some pointers to help your club or activity to address and manage this.
- promote values such as respect and listening to each other throughout the club
- promote the club's code of conduct for parents, so they know what behaviour is expected of them and the consequences of breaching this – and ensure parents and carers agree to these
- educate parents on what positive behaviour looks like
- encourage positive parental involvement as opposed to criticism
- establish a well-publicised process to investigate and respond to concerns or complaints
- provide information for children and parents about who they can talk to if they have concerns
- have a designated safeguarding person other than the coach or referee
- provide support for the officials through assistants – this is particularly important in the case of young officials
- take advantage of support from the sport’s National Governing Body or Active Partnership
Parents in sport scenarios
We've created a number of scenarios of poor parental behaviour as an aid to discussion.
Use these examples of negative parental behaviour and the correlating responses to help staff in your organisation manage any situations which may arise in your sport.
When prevention doesn't work
When all of the above has not worked, sanctions should be identified and agreed by the management committee and communicated to all parties. If poor behaviour persists, sanctions may include:
- monitoring behaviour by a club official, or welfare or safeguarding officer
- mediation between parents and staff with the involvement of the club welfare officer
- not allowing an individual to be court, pool or pitch-side during a match or matches if their behaviour or actions are inappropriate and disruptive
- barring an individual from attending at all – preferably by making alternative arrangements for their child to get to and from the club or venue
Every effort should be made to ensure that the behaviour of a parent does not result in either parent or their child being unable to participate, although in some extreme cases this may be the final resort.