Case management tool

This tool looks at each element of an effective case management process. You can work through the information from start to finish or simply select the areas you want to know more about.

There are a number of things sports organisations can do to reduce the likelihood of safeguarding concerns occurring, such as having clear policies, enforcing codes of conduct and ensuring all staff and volunteers have completed the right safeguarding training.

Introduction

Case management refers to the process used to address safeguarding concerns. Case management tool part 1 of 8.

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Reporting concerns

Clear reporting procedures will make sure that any safeguarding concerns are passed on in a timely manner. Case management 2 of 8.

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Decision making

All decisions made in the case management process should put the child’s welfare first. Decisions should all be defensible and stand up to scrutiny, and they shouldn't sit with just one person. Case management 6 of 8.

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Outcomes

Each case needs to be considered to assess the most suitable outcome. Case management tool part 7 of 8.

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Appeals

Everyone should be able to appeal against the outcome of safeguarding and disciplinary processes. Case management 8 of 8.

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